Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with our website (the “Service”). It also outlines your rights and the applicable legal frameworks that safeguard your data.

By using our Service, you agree to the processing of your personal data in accordance with this Privacy Policy. We process this data to operate, improve, and personalize the user experience, as well as to ensure compliance with applicable laws and Google Ads policies.

Key Definitions

The following terms are used in this Policy:

  • Personal Data: Information that can directly or indirectly identify an individual, such as name, email, or IP address.
  • Usage Data: Automatically collected data including pages visited, time spent on the website, referral sources, and interaction events.
  • Cookies: Small text files stored on your device to support functionality, analytics, or advertising purposes.
  • Service: The website https://stayvernia.com.
  • Service Provider: Any third-party company (e.g., analytics or marketing providers) processing data on behalf of the site operator.
  • GCLID: Google Click Identifier used to track and attribute conversions from Google Ads.
  • You: The user accessing or using the Service.

Data We Collect

  • Data you submit via contact forms: name, email address, phone number.
  • Technical and behavioral data: IP address, browser type, device data, time zone, referral source, on-site behavior.
  • Cookies and tracking identifiers, including GCLID and Enhanced Conversions data used for offline conversion tracking.

Use of Your Data

Your data may be used for the following purposes:

  • To respond to user inquiries and provide customer support.
  • To monitor, analyze, and improve website performance and functionality.
  • To attribute offline conversions from advertising campaigns.
  • To comply with legal obligations and ensure site security.
  • To support marketing efforts, including remarketing and audience analysis.

Cookies and Consent

We use Cookiebot by Usercentrics to manage user consent in accordance with Google Consent Mode. Cookies may include:

  • Strictly necessary cookies: required for the website to function.
  • Analytics cookies: to gather usage statistics (e.g., via Google Analytics).
  • Marketing cookies: for personalization and conversion tracking (e.g., via Google Ads).

You can change or withdraw your consent at any time by adjusting your cookie preferences in the banner or browser settings.

Data Retention and Security

  • Personal data submitted via forms is stored securely and retained only as long as necessary to fulfill its purpose.
  • Technical safeguards and data access limitations are in place to protect your information.
  • We do not sell or share your personal data with third parties except as described in this Policy or required by law.

Disclosure to Third Parties

  • We may share data with analytics and advertising partners (e.g., Google) solely to optimize and measure campaign performance.
  • We may disclose personal data to legal authorities when required to comply with applicable laws or regulations.

Data Deletion and User Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Please send your request to support@stayvernia.com. We will respond in accordance with GDPR or other applicable data protection laws.

Age Restrictions

This Service is intended for users aged 21 and older. We do not knowingly collect or process personal data from individuals under this age. If you are under 21, please do not submit any personal data.

International Transfers

Data may be processed or stored in jurisdictions outside your country of residence, including the UK or EU, in compliance with applicable data protection laws.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.

Contact Information

If you have questions or concerns regarding your data or this Policy, please contact us:
Email: support@stayvernia.com